Modern Chevrolet of Winston-Salem has a fantastic opportunity to start a long and rewarding career for the right person! We are looking for highly motivated, energetic people to join our internet sales department! Bring a positive attitude and we will provide you with all the tools you need to be successful. We are seeking a Client Care Specialist­ to work in our BDC department. This pseudo sales/customer service position will be responsible for handling internet leads, inbound phone calls, and customer retention. Immediate Opening Available. Job Responsibilities: • Develop an understanding of automobiles by studying characteristics, capabilities, features; comparing and contrasting competitive models • Managing internet inquiries through dealership website and other online channels • Setting up customer appointments for sales department • Assist customers with products and services sold at the dealership in order to present features and benefits to customers • Follow through on customer leads and build relationships with clients to close sales • Grow internet sales business and expand current customer base. Benefits Include: • Medical, Dental, Vision, Life, Flexible Spending, LTD, and STD • 401-k eligibility after one year • Flexible Schedule • Paid time off • Paid Holidays • Top-tier pay plan with competitive compensation ranging from 35-50K+ a year. and Monthly Bonus Opportunities • Apply today! Qualifications - No Automotive Experience Necessary - Must have a flexible schedule and be able to work some Saturdays within a 5-day work week - Must be self-motivated and performance driven - Must be able to attend training -Excellent customer service and negotiation skills -Strong written and verbal communication skills -Highly organized with the ability to learn quickly -Strong computer and typing skills -Positive, can-do attitude -Professional and personable demeanor - Proven experience in sales -High School Diploma or GED required. - Auto sales preferred but not required Responsibilities • This customer service position will be responsible for handling Internet leads, inbound phone calls, and customer retention. • Understands automobiles by studying characteristics, capabilities, and features, comparing and contrasting competitive models. • Communicate with the prospective sales clients until they are ready to set an appointment and visit the dealership. • Obtain customer information and keep accurate database. • Maintain a dealership standard for response time. • Set up sales appointments with all customers with the focus that all customers are prospective long-term customers. • Managing internet inquiries through dealership website and other online channels • Setting up customer appointments for sales department • Follow through on customer leads and build relationships with clients to close sales. • Grow internet service business and expand current customer base. Handle minor customer complaints and misunderstandings. Must be available to work weekends, nights and holidays.