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Customer Success in Kona

Gem Test Board
HonoluluOn-siteEntry level1–4 yrs
Apply on Gem Test Board’s site

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The job in short

Customer success work in Kona.

PythonTypeScriptReactNode.jsGraphQL

Details

Found
25 d ago · posted 2023-12-12
Location as listed
Honolulu, United States
Role
Customer Success
Source
The company’s own careers site

Full description

EXTERNAL INTRO. Lorem ipsum dolor sit amet consectetur adipiscing elit. Quisque faucibus ex sapien vitae pellentesque sem placerat. In id cursus mi pretium tellus duis convallis. The pay band in Kona is $1MM-$1.5MM The Team & Role • Gem engineers work closely with product managers and designers to influence product direction, company roadmap, and business outcomes. • We stay close to customers by joining customer calls, and reading customer feedback. • We enjoy shipping features, moving fast, and being scrappy • We are receptive to feedback and continuously work on improving both our product and our craft • All of Gem engineering works out of our San Francisco office. Read more about our company values: https://blog.gem.com/what-its-like-to-work-at-gem What you’ll do day-to-day: • Embody our company values of ownership, velocity, customer centricity, diversity and transparency • Own product features end-to-end alongside your product manager, engineering manager and designer • Work primarily with Typescript, React, Python, GraphQL, Node, PostgreSQL • Stay close to our customers • Collaborate with engineers on your team and across Gem. For e.g. give and receive code reviews, review data model and architecture decisions • Influence decisions and have direct impact on business outcomes About you: • You have 1-4 years of industry experience as a software engineer or software engineering intern, shipping user-facing features or products • You move with velocity, and invest in improving your craft • You are good at driving solutions by communicating and working cross-functionally • You are energized by collaborating in-office with your peers Outro EXTERNAL OUTRO. Lorem ipsum dolor sit amet consectetur adipiscing elit. Quisque faucibus ex sapien vitae pellentesque sem placerat. In id cursus mi pretium tellus duis convallis. Tempus leo eu aenean sed diam urna tempor. Pulvinar vivamus fringilla lacus nec metus bibendum egestas. Iaculis massa nisl malesuada lacinia integer nunc posuere. itae pellentesque sem placerat. In id cursus mi pretium tellus duis convallis. Tempus leo eu aenean sed diam urna tempor. Pulvinar vivamus fringilla lacus nec metus bibendum egestas. Iaculis massa nisl malesuada lacinia integer nunc posuere. Ut hendrerit semper vel class aptent taciti sociosqu. Ad litora torquent per conubia nostra inceptos himenaeos.

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