Counter Sales Representative Who We Are United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia. Position Summary We are seeking a customer-focused and detail-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, assisting with product inquiries, in-person order processing, and providing expert product advice. Strong communication skills and the ability to build customer relationships are essential for success. This position also involves maintaining a clean, organized counter area, managing inventory levels, and supporting the overall goals of the sales team. Position Responsibilities • Verify shipment of goods received from branch transfers and packing slips. • Organize and stock warehouse shelves with incoming materials and supplies. • Maintain clean, orderly, and safe stock area. • Participate in the Cycle Counting efforts at the branch. • Provide insightful, accurate, detailed information to our customers questions or problems. Always greet customers at the sales counter or through incoming telephone calls. • Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material. • Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order. • Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested. • Ensure the counter area is kept clean, orderly and safe. • Solve customer problems tactfully and promptly. • Awareness of all new product information and promotions through vendor – and company-sponsored Lunch and Learns, upon availability. • Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions. • Work closely with all internal departments, combining individual efforts to better serve the customer. This is a Safety Sensitive Position • May be required to operate powered industrial trucks. • Must be able to lift 50 lbs. several times a day, bend, twist, and climb. • Adhere to all United Electric health, safety, and environmental policies. • Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility. • Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed. Commitment to Safety • Adhere to all United Electric health, safety, and environmental policies. • Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility. • Complete an accident/Incident report for any safety and/or health infractions that occurs or are witnessed. • Support all United Electric health, safety, and environmental policies for all employees within your branch. Qualifications: • Excellent interpersonal and communication skills – both written and verbal. • Ability to effectively handle multiple tasks and collaborate within a multi-functional team. • Detail oriented, organized, consistent and tenacious. • A team player – work together with others to accomplish common goals of company. • Organized with strong time management skills. • Ability to learn our ERP system. • Industry product knowledge beneficial. • Self-motivated and self-starter. • Minimum High School Diploma. • Customer Service Training/Experience is preferred Compensation & Benefits • Health, Dental, and Vision Insurance • Disability Insurance and Life Insurance • 401(K) and Stock Ownership • Paid Vacation and holidays • Educational Benefits • Wellness Programs • Work/Life Balance • Eligible for Commission We are an equal employment opportunity employer.