ESSENTIAL JOB DUTIES ASSIGNED: Includes but not limited to: • Keep abreast of and adheres to all casino policies and procedures • Assist customers on slot devices while maintaining priority customer service • Promptly deliver cocktails, beer, wine and other items as requested/ordered by guests • Practice and promote all applicable beverage service health and safety regulations • Required to know and execute Responsible Beverage Service (RBS) policies as needed • Check identification of guests who appear to be under 30 and never serve a guest without proper ID (special attention paid to matching IDs with Player Club card) • Recognize guests who are consuming alcohol too quickly and implement “Slow Down” protocol • Recognize guests who display signs of intoxication and implement “Cut Off” protocol • Responsible for all aspects of the Slot operations • Responsible for maintaining Door Open Log • Will circulate the Slot area while observing the Slot device correct operation and play. Slot Attendants will observe patrons for slot abuse, sabotage and cheating • Responsible for legibly completing ALL paperwork daily • Responsible for assisting the patrons in operation and understanding of the playing method of the Slot devices • Responsible for working in a safe cautious manner so as to not endanger property, patrons, themselves or other employees • Responsible for clocking in and out daily • Responsible for ensuring the appearance of the casino floor is professional at all times • Responsible for dumping ashtrays, disposing unused cups, and cleaning machines when it is not busy on the floor • Assure that a high level of service is provided to internal and external guests. QUALIFICATIONS: • Availability to work any shift • Must pass initial drug screening, background investigation, and random drug tests • Good credit mandatory • Must have strong interpersonal skills and excellent customer service skills • Must have the ability to work alone and as part of a team • Must maintain an excellent work attendance history • Must be detail oriented and posses organizational skills LANGUAGE SKILLS: • Ability to read and interpret documents, such as safety rules, operating instructions, and procedure manuals. • Ability to respond to common inquires or complaints from customers, regulatory agencies and staff. • Ability to write routine reports and correspondence. • Ability to effectively present information in one-on-one and small group situations. Effective interpersonal skills required. MINIMUM EDUCATION REQUIRED: • Ability to read and write • Must have good communication skills both oral and written MATHMATICAL SKILLS: • Ability to add, subtract, multiply, and divide in a all units of measure, using whole numbers, common fractions, and decimals and work with mathematical concepts such as probability and statistical inference. REASONING ABILITY: • Ability to apply commonsense reasoning to a variety of situations and deal with several abstract and concrete variables. • Ability to define problems, collect data, establish facts, and draw valid conclusions. • Ability to maintain visual attention and mental concentration needed to perform assigned duties in highly disruptive conditions. PHYSICAL DEMANDS: • While performing the duties of this job, the Employee is regularly required to talk, hear, communicate and listen. • The Employee frequently is required to stand for extended periods in one position. • Employee is required to sit/stand/bend/stoop and use hands and finger. • The Employee is required to reach with hands and arms. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT • Must be able to work in a smoke-filled environment • The noise level in the work environment is usually moderate. • When on the casino floor, the noise level increases to loud. PLEASE NOTE Tyme Maidu of Berry Creek Rancheria Preference Native American Preference