MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. KEY ESSENTIAL FUNCTIONS • Perform Daily room and bed inspections • Pack up and log items for AWOL residents • Escort client to appointments • Assist in the monitoring and development of resident’s independent living skills • Monitor and track furniture • Perform nightly bed counts • Fill in for kitchen staff when necessary • Conflict resolution between residents • Cover operations desk when necessary • Answer phones when necessary • Help maintain the cleanliness of the building • Monitor common areas to ensure proper usage REQUIREMENTS • High School Diploma or GED required. Associate’s degree preferred • Food handlers certificate a plus • 2 years of applicable experience in shelter or residential setting • Passion for working with individuals and families who are in transitional housing • Excellent communication skills, comfortable working with others • Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner • Knowledge of DHS requirements and protocols • Ability to deal with sensitive issues with diplomacy and discretion • Must be able to multitask with strong organizational skills • Bilingual is a plus WHY JOIN US? Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.