Location: Houston, TX and Dallas, TX Job Type: Full-Time About Aadvantage Laundry Systems: As a leader in the commercial laundry sector, Aadvantage Laundry Systems specializes in providing top-tier laundry solutions to a broad range of industries including hospitality, healthcare, and retail laundromat operations. Our commitment to innovation and customer service has made us a preferred partner for businesses seeking efficient and reliable laundry operations. Job Description: We are looking for an experienced Customer Experience Specialist who has a proven track record in working with sales teams to assist in customer service and operational procedures. The ideal candidate will have extensive knowledge of sales administration in a similar industry. Key Responsibilities: • Facilitate transitions between sales and operations. • Assist salespeople with customer requests or needs. • Help salespeople with organization and efficiency. • Be the liaison to the salesperson/customer for other departments of our company. • Assist with customer interactions to provide exceptional experience Requirements: • Minimum 3 years of sales administration experience. Experience in the commercial laundry equipment industry is a plus. • Demonstrated ability to meet or exceed goals. • Ability to multitask. • Advanced problem-solving skills and the capacity to work under pressure. • Proficiency in CRM software and Microsoft Office Suite. • Strong organizational skills and attention to detail. • Excellent verbal and written communication skills. Benefits: • Highly competitive pay structure • Comprehensive benefits package including health, dental, and vision insurance. • 401(k) plan with company matching. • Generous paid time off and flexible working arrangements. • Continuous professional development and career advancement opportunities. How to Apply: If you are an experienced sales administration specialist and are looking for a challenging yet rewarding career opportunity, we encourage you to apply.