United Center – Suite Concierge Part time / Evening, weekends & some daytime availability required General Responsibilities: Provide friendly and professional service to guests while operating the elevator or in other positions. Provide each guest with a safe, comfortable, and enjoyable environment to view events at the United Center. Demonstrated Skills:  • Ability to follow direction • Consistent high level of customer service in a fast-paced environment • Approachable, friendly, and articulate • Self-motivator with a positive attitude • Ability to adhere to scheduling methods and procedures • Punctual, proactive, and accountable • Candidates must be comfortable being active for an entire event (5+ hours). Specific Duties:  • Maintain a fun, friendly, and safe environment in assigned sections • Greet guests as they enter the arena with a smile • Deliver outstanding customer service under a variety of circumstances • Maintain a pleasant, friendly, and professional demeanor with guests and coworkers • Operate elevators in a safe manner • Document incidents and notify supervisors regarding issues that may require further attention • Additional duties as assigned  Qualifications:  • Team Member must be 18 years of age or older • Highschool Education • 2 Years of Customer Service Experience • Must be available to work evening and weekend hours. Report time typically begin at 4:30pm on weekdays and can be any time on Saturdays and Sundays • Must have availability to work holidays • Must be punctual and able to comply with attendance standards • Must be willing and able to comply with all grooming and uniform standards. Extreme hair color, extreme facial piercings, and facial or offensive tattoos are not allowed Additional Information:  • Pay Rate: $17.27hr • Average hours will not exceed 20 hours per week • A candidate will be expected to hold a position for an entire event, including an elevator. • Everyone must be comfortable being in a tight space for an extended period. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions • The position requires ability to stand for 3 quarters (¾) of the shift. The use of hands, stooping, kneeling, or reaching with hands may be required during a shift. • The individual is required to walk up and down several stairs throughout the duration of the event. • The individual may be required to work near moving mechanical parts, work in high, precarious places or work in outdoor weather conditions.