Academic Success Coach-Bilingual Writing Tutor Role: A specialized Academic Support Lab (ASL) instructional aide position that provides individual and/or group tutoring in content specific area (Bilingual/Writing) along with the carrying out the additional responsibility of assisting students in successfully accessing and utilizing learning commons (library) resources. Major Duties and Responsibilities: • Provide subject-specific (Bilingual/Writing) expertise through individual and/or group tutoring sessions and keep current in regard to the curriculum used for content area assigned • Provide assistance to students in the methods of proper academic research, citation techniques, and use of Learning Commons (Library) resources needed for student success • Work in coordination with the Learning Commons (Library) staff to support student research literacy and expand digital resource catalogs. • Use active listening strategies to allow student to determine content and pace of tutoring • Utilize listening and questioning strategies as the primary tutoring method to diagnose student needs and monitor progress • Create a professional and welcoming environment by modeling respect for students’ diverse cultures, language skills, and experiences • Recognize primary role to help students become more confident, more successful, self-directed learners • Maintains records on interactions with each student • Collaboratively identify ways to increase student engagement and improve student success • Communicate with instructors to stay informed about curricula, areas of difficulty with particular students, etc. • Participate in professional development activities to improve tutorial skill and continue to grow cultural competence and reflection skills • Utilize feedback and reflection to improve practice • Make appropriate referrals to other campus and community resources as needed • Adhere to FERPA and other relevant federal and state regulations Knowledge and Skills: Education Associate’s degree required; Bachelor’s or Master’s degree preferred Experience Minimum of two years working in higher education preferable at the Community College level. Preference will be given to candidates with direct experience working in direct academic student support. Interpersonal Skills Ability to work effectively with faculty, administrators, staff and external constituencies. Technical Skills Working knowledge of current learning management systems and emerging computer hardware and software, including Microsoft Office products. Other Skills Ability to work with diverse academic, cultural, and ethnic backgrounds of community college students and staff. Training and experience working with students and providing good customer service. Competency in the utilization of computer technology used for communication, testing, and the entering, storing, retrieving, and reporting of data related to students. Excellent written and verbal communication skills with a special emphasis on public speaking. Physical Requirements The work is mostly sedentary; however, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to perform the work. Work Environment Regular exposure to favorable conditions such as those found in a normal office. High level of energy and enthusiasm required. Evening, weekend, and some virtual hours may be required. This Job Description is not a complete statement of all duties and responsibilities comprising this position. A successful criminal background check will be required as a condition of employment. Salem Community College is an equal opportunity employer and is committed to recruit, employ, and promote personnel without regard to race, ethnicity, religion, gender, sexual orientation, age, economic status, or mental or physical challenges, in compliance with all Federal and State legislation and regulations pertaining to non-discrimination. The employees of the College are expected to teach or work with other employees, and to supervise or be supervised in their work by other employees without regard to race, ethnicity, religion, gender, sexual orientation, age, economic status, or mental or physical challenges.