SUMMARY: This position is responsible for working with clients and families program to help them find and obtain stable housing. DUTIES AND RESPONSIBILITIES: • Works collaboratively with families and individuals experiencing homelessness to help them establish housing goals and obtain independent housing. • Provides clients with appropriate housing opportunities. • Assists clients with navigating the administrative bureaucracy surrounding housing, such as obtaining necessary paperwork and completing required applications and forms. • Establishes and maintains relationships with landlords and property management companies to facilitate better identification of available housing opportunities. • Ensures required case management documentation and forms are completed. • Creates case notes, track, and monitor clients’ progress to provide support and ensure their housing goals are met. • Works with property owners and representatives to obtain required documents in support of financial assistance requests. • Views, inspects, and evaluates potential housing locations to ensure they are well-maintained and appropriate for client habitation. • Travels as required. • Performs other related duties as assigned by management. QUALIFICATIONS: • Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. • Computer skills required: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); and Keyboarding. • Other skills required: • 3+ years of case management experience with Rapid Rehousing, Housing First, or other federal housing program preferred. • Knowledge of general principles and approaches for providing services to individuals and families experiencing housing insecurity, substance addiction, interpersonal trauma, and criminal justice involvement. • Knowledge of HUD programs, resources, opportunities, and regulations. • Knowledge of local community programs, resources, opportunities, and regulations. COMPETENCIES: • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures. • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.