Overall Scope: The Regional Facilities and Project Manager leads all aspects of facility and equipment maintenance across a multi-site fitness center portfolio, ensuring safe, clean, compliant, and fully operational locations. This role drives operational efficiency through process improvements, oversees vendor partnerships, supports capital planning initiatives, and manages a team of maintenance and equipment technicians to deliver consistent, high-quality facility performance. Major Responsibilities: • Oversee all facility maintenance and overall upkeep across multiple locations, including fitness equipment and building systems (HVAC, electrical, plumbing) • Drive continuous process improvements to reduce ticket resolution time and improve service-level performance • Manage work order systems to ensure timely completion, proper prioritization, and high-quality service delivery • Lead gym refresh and upgrade projects, including equipment layout planning and recommending optimal equipment packages • Maintain real-time, audit-ready inventory of all fitness equipment and facility assets • Manage inventory levels and recommend capital expenditures (CapEx) for repairs, replacements, and upgrades • Manage operating (OpEx) and capital (CapEx) budgets, including forecasting, cost control, and identifying savings opportunities • Build and maintain strong vendor relationships to ensure quality service, accountability, and cost efficiency • Coordinate and oversee third-party contractors and service providers • Recruit, hire, train, and develop facilities and equipment, HVAC and plumbing technicians • Conduct performance reviews, set individual goals, and foster a culture of accountability, safety, and operational excellence • Partner with club leadership to enhance facility standards and overall member experience • Complete monthly internal facility audits to ensure compliance with company standards • Ensure 100% on-time completion and proper documentation of all fire and life safety inspections • Own full compliance with OSHA standards, local codes, and company safety policies • Lead incident response and root cause analysis for facility-related issues Performance Metrics (KPIs): • Maintain 95%+ on-time ticket completion rate • Achieve 98%+ equipment uptime • Ensure 100% completion of monthly audits and life safety inspections • Reduce average ticket resolution time year-over-year • Maintain high internal customer satisfaction scores Qualifications & Requirements: • 3–5+ years of facilities or maintenance management experience (fitness or multi-site preferred) • Strong knowledge of fitness equipment maintenance and building systems • Proven ability to improve processes and drive operational efficiency • Experience managing vendors, contracts, and service agreements • Strong leadership and team development experience • Experience with inventory management and capital planning • Proficiency in Microsoft Office (Excel, Word, Outlook) • Experience with work order management systems preferred • Bilingual (preferred) • Valid driver’s license with a clean driving record • Ability to travel between locations as needed • Ability to lift 50+ lbs and perform physical maintenance tasks • Comfortable working in active fitness environments • Availability to respond to urgent or after-hours facility issues, as needed