NOW HIRING! 🚢 Join Our Team at the Port of Miami – Cruise Lines Ambassador Be part of the excitement of cruise day! Do you enjoy meeting people from around the world, providing exceptional customer service, and working in a fast-paced environment? If you're friendly, energetic, professional, and ready to create a great first impression, we'd love to have you join our team! We are currently hiring Part-Time Check-In Agents to support the embarkation experience for guests traveling with: MSC Cruises | Norwegian Cruise Line | Virgin Voyages | Oceania Cruises | Regent Seven Seas Cruises | Explora Journeys ⚓ What You'll Do As a Check-In Agent, you'll play an important role in helping guests start their cruise on a positive note. You'll: • Welcome and assist cruise guests as they arrive at the terminal • Complete the guest check-in process using tablets and other technology • Verify travel and identification documents • Provide friendly, professional customer service • Answer guest questions and provide directions and assistance • Help keep the embarkation process organized, efficient, and welcoming • Work as part of a team in a busy, dynamic cruise terminal environment 📍 Position Details • Position: Part-Time Check-In Agent • Location: Port of Miami • Work Setting: In-person • Schedule: Cruise operations are primarily on weekends; weekend availability is required • Environment: Fast-paced, team-oriented, and guest-focused 💰 Compensation $16.00 – $16.50 per hour ⭐ Additional Benefits • TWIC card reimbursement* — eligibility requirements apply • Opportunity to work alongside some of the world's leading cruise brands • Supportive and welcoming team environment • Opportunities to develop your customer service and hospitality skills • Valuable experience in the travel, tourism, and hospitality industry • The opportunity to meet and assist guests from around the world 🌊 Why Join Us? Every cruise begins with the embarkation experience—and you can be part of making it a great one. If you enjoy working with people, thrive in a fast-paced environment, and want a part-time opportunity in the exciting world of cruise and hospitality, we'd love to hear from you! Apply today and join our Port of Miami team! *TWIC reimbursement is subject to company eligibility requirements and applicable policy.