Job Overview Applicant must be fully vaccinated and boosted against COVID-19. Medical/religious exemptions are not accepted for this role. Prototypes' S Mark Taper Family Living Center is a 32-unit apartment complex that shares a campus with Prototypes residential substance abuse treatment program, serving women and women with children with substance abuse and mental health disorders. The housing program also services of 50 scattered clients living around the Pomona area. The program provides intensive case management services to achieve permanent housing. Prototypes is a fast-based environment as we strive to remain on the cutting edge of service provision. The primary objective of the Supervisor is to provide smooth and effective supervision of the case manager and floor staff, assignments and program activities. This role requires after hour support Key Responsibilities • Supports with management and day to day program operations and oversight of assigned programs/contracts. • Responsible for all facility related matters to ensure that program(s) operate efficiently and safely. • Assumes ownership for any facility or program crisis situation and sees it through to completion. • Understands Prototypes HealthRIGHT strategic vision and finds ways to implement and execute the vision at the treatment services level. • Supports management with compliance with all programmatic or project contractual requirements. • Supports the integration of behavioral health services to improve the quality and continuum of client care. • Works collaboratively with all level staff across programs. • Supports and implements systems to comply with housing contracts (LAHSA, DHS, SAPC and Pomona Housing Authority). • Represents HealthRight360/Prototypes at external program specific meetings and events to ensure that the program is complying and is kept up to date on trends related to client treatment and care. • Guides support staff and works closely with property manager (Levine Management Group) at site to make sure work orders and other structural related matters for the complex are addressed in a timely manner. • Supports management with any data collection, file audits, and periodic reports for all housing contracts. • Represents Healthright360/Prototypes and the program with other agencies, coalitions, and local community meetings. • Supervises team to ensure all service plans and activities are executed as per contract requirements. • Other duties as assigned by Housing management team. • Supports housing management team with weekly team meetings and house meetings. • Participates in weekly/monthly check in with external ICMs to ensure progress. Education and Knowledge, Skills and Abilities Education Requirements Bachelor’s degree from an accredited college or university in social work, human services or a related field with a minimum of one year experience providing supervision to direct service providers in comparable size agencies with similar clients and three years of social service experience. Experience • Experience providing mental health and/or supportive services in a community setting with homeless or at-risk population preferred. • Experience with efficient and effective intensive case management in a supportive housing environment. • The ability to communicate with and relate to a diverse group of people including clients, community, and other staff. Must have excellent administrative and organizational skills. • Passion, determination and commitment to Prototypes’ mission. • Self-motivated, dependable, creative and proactive approach to work; understands the importance of working independently and within a team environment. • Excellent operational, time management and organizational skills. • Ability to delegate, set goals, provide timely performance feedback and motivate others. • Strategic thinker with proven track record of initiating, implementing and executing on projects. • Excellent written and verbal skills. • High degree of self-awareness and self-regulation. • Must be highly motivated and a self-starter. • Acts with a sense of urgency to ensure the highest quality of care possible for our clients. • Experience with efficient and effective treatment and management of clients with co-occurring mental health and substance use disorders. • Knowledge of and experience with providing trauma informed services • Strong computer skills, including Outlook, Excel, Word and PowerPoint