Job Overview Founded in 1967, Haight Ashbury Free Clinic was the first nonsectarian free medical clinic in the United States. Using a volunteer staff, the Haight Ashbury Free Clinic saw hundreds of people within the first days of opening. The mission of this new model of healthcare was to provide compassionate care regardless of anyone’s ability to pay. It was during this time that The Haight Ashbury Free Clinic coined the phrase, “Health care is a right, not a privilege”. Volunteer staff will work collaboratively at the Haight Ashbury Free Medical Clinic in providing quality healthcare services to the uninsured and marginalized populations. Registered Nurse Volunteers provide key nursing support to Haight Ashbury patients in a Patient Centered Medical/Health Home delivery model, promoting team functioning and efficiency. They are a critical member of the Care Support Team, providing complex care management for patients with multiple chronic medical illnesses and behavioral health concerns. Key Responsibilities • Provides nursing care, within the scope of license and agency credentials, according to pre-arranged schedules, documenting care promptly and following charting protocols and applicable CA state licensing requirements • Utilizes motivational interviewing skills and encourages patient activation and self-management; appropriately utilizes standing orders • Facilitates team functioning and efficiency by taking responsibility for additional patient assessments or medical assistant functions (e.g., phlebotomy, rooming, vitals, etc.) to ensure the completion of patient sessions in a timely and thorough manner • Assesses and provides nursing advice to patients who walk-in with medical complaints or who call-in with medical concerns seeking advice; responds to patient requests for information and assistance (e.g., form completion, prescription refills, etc.) in a timely manner • Informs patients of normal and abnormal lab results and follow up plans; as a part of the Care Support Team, prioritizes and takes responsibility for patients with complex medical issues and follows up with all patients regarding recent emergency room visits and inpatient stays • Works collaboratively with mental health volunteers to facilitate integration between primary care and mental health in order to improve patient outcomes; obtains and maintains licensure and BLS/CPR certification • Provides timely care coordination and management for medically complex patients (e.g., hospital transfer care coordination, procedure coordination) in conjunction with the primary care provider and care team Education and Knowledge, Skills and Abilities • Graduation from an accredited school of nursing • Possession of a valid California license as a registered nurse • Possession of BLS/CPR certification • Experience and/or willingness to work with populations with varying lifestyles, ages, sexual orientations, gender identities and expressions, ethnic and culture backgrounds and economic status • Experience and/or willingness to work successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self sufficiency • Proficiency with Microsoft Office applications, specifically Word Outlook and internet applications • Ability to become familiar with and utilize Electronic Clinical Works - eCW • Comfort working on teams and with safety net populations • Professionalism, punctuality, flexibility and reliability are imperative • Strong verbal, written, and interpersonal skills • Integrity to handle sensitive information in a confidential manner • Action oriented • Organization skills, ability to multitask and juggle multiple priorities, follow-through with tasks • Ability to work cooperatively and effectively as part of an interdisciplinary team and independently assume responsibility • Initiative and enthusiasm and willingness to pitch in whenever needed