Position Summary: MBC Companies (Alpha Foods), a manufacturer and distributor of frozen food products located in Waller, Texas, is seeking a detail-oriented Office Assistant / Customer Service Clerk to join our team. This position supports daily administrative operations including order entry, customer service, reception, purchasing support, and human resources assistance. Key Responsibilities: • Greet and register all visitors, ensuring proper security and sign-in procedures are followed. • Answer incoming calls and direct them to the appropriate staff or department. • Sort, distribute, and manage communications such as mail, phone messages, and emails in a timely manner. • Perform general clerical duties including photocopying, filing, collating, reporting, and recordkeeping. • Maintain and manage office supply inventory: order, receive, and restock supplies as needed. • Prepare and distribute various production and maintenance reports for management. • Enter customer orders accurately into the ERP system. • Place orders for raw materials, ingredients, and packaging supplies as requested by managers. • Communicate purchase order details to vendors and track delivery status. • Match purchase orders with invoices and receipts; prepare invoices for payment processing. Qualifications: • HS Diploma and/or Associate degree preferred • Minimum of 2 years of office experience in areas such as order entry, purchasing, accounts payable, or accounts receivable. • Strong communication, interpersonal, and customer service skills. • Proficiency with ERP systems and Microsoft Office Suite (Excel, Word, Outlook); NetSuite experience is a plus. • Bilingual (English/Spanish) preferred. • Highly organized with strong attention to detail and accuracy. • Ability to work collaboratively across departments and manage multiple priorities efficiently.