Job Summary We are seeking a dedicated and detail-oriented Work from home Collection Specialist to join our Caine & Weiner team. The ideal candidate will be responsible for managing consumer/retail accounts, conducting account analysis, and negotiating payment plans. This role requires strong phone etiquette, a solid understanding of financial concepts, and the ability to work with various software. A background in Commercial, Consumer, Legal, First and Third party collections is a plus. Wage: All Remote Positions base pay: $18/HR - Plus Commission, Paid Twice (2) Monthly Benefits include: • Medical, dental and vision insurance, vacation, sick time & 401K • Monday/late day, Tuesday-Friday/daytime hours, 1 Saturday a month • 2-week State-of-the-Art • Endless opportunities for growth and income • Equipment provided Responsibilities • Manage outstanding accounts by contacting clients via phone and email to collect payments. • Conduct thorough account analysis to identify payment patterns and potential issues. • Negotiate payment arrangements that are mutually beneficial for both the client and the company. • Stay informed about financial concepts and regulations related to collections. • Maintaining professionalism during all interactions. Experience • Previous experience in Commercial, Consumer, Legal, First and Third party collections is preferred. No medical. • Experience with CUBS is a plus. • Standard computer skills with ability to multitask two screens, talking and typing at the same time. • Excellent math skills to accurately assess payment amounts and account balances. • Demonstrated ability to communicate effectively over the phone, displaying strong phone etiquette. Caine & Weiner is an Equal Opportunity Employer, our full suites of solution-based services provide our clients with individual customization and optimized recovery results.