Position Title: Technical Services Specialist Location: Houston, TX 77067 Reports to: Technical Services Manager Essential Responsibilities: • Provide timely and accurate responses to technical inquiries from all levels of the sales structure (sales team, distributors, dealers, builders/contractors, and owners). • Responsible for collecting and organizing inquiries to generate a data driven feedback loop to expand and improve the technical publications. • Support the continuous maintenance and expansion of the company’s technical publications. • Support Sales and Installation Specialist in customer training and onboarding. • Work closely with Installation Specialists and Sales to ensure customer requirements are clear, actionable, and satisfied. • Maintain a working knowledge of all relevant building codes and regulatory changes (IBC/IRC, FBC, CBC, CCMC, etc.) and how they impact product compliance. • Stay abreast of industry trends and how changing preferences impact technical publications and regulatory compliance. • Assist with evaluation of regulatory landscape, market dynamics, and customer and consumer preferences to develop technical requirements of new market strategies. • Support the continuous maintenance and expansion of the companies regulatory and code compliance. Qualifications & Skills: • 5-years professional experience in the building materials industry, with a preference for building envelope. • Excellent written and verbal communication skills tailored to the audience. • Proficient in Microsoft Office suite. • Strong capacity to understand, digest, and summarize regulatory codes, technical literature, and construction procedures. • Preferred but not required qualifications & skills: • Spanish-English bi-lingual • Proficient in AutoCAD LT • Willing to travel up to 20%