The diner server greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position. Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Required Functions: • Smile and greet customers in a friendly manner as they enter the diner. Provide a fast, friendly, and enjoyable dining experience for all customers. Respond to customer requests in a timely and efficient manner. Engage each customer genuinely and thank them for their business. • Food preparation • Table service, preparing drinks, refills, and taking concise orders. • Preparing To-Go orders • Assisting cook dress sandwiches, include correct condiments with orders. • Keeping a clean and safe work environment • Operate a point-of-sale system adhering to all company policies and standards. Maintain proper cash levels and follow all cash handling and shift change processes and procedures to ensure no cash shortages occur. • Assure fresh, quality food, and beverages are always available. • Follow uniform, appearance, and dress code policies. • Adhere to the execution of established safety and security policies and procedures. • Complete all diner housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, cleaning restrooms, cleaning food service equipment, etc.) • Replenish products and supplies to ensure in-stock conditions at all times. Rotate and front-face stock to ensure freshness and quality of products and easy customer access. Remove damaged and out-of-date merchandise from the tables/shelves. Keep the store looking neat and attractive. • Communicate with the Management team regarding customer requests or complaints and any vendor-related concerns. Report all theft and any suspected shoplifting. • Check-in external and internal vendors according to standards and procedures. • Follow all company policies, procedures, and quality standards. • Assume other duties and responsibilities as assigned to accommodate store operational needs. • Represent the company brand by exemplifying its core values. Qualifications: • Must be at least 18 years of age to be considered for this position. • Ability to Multitask, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift to 50 pounds. • Basic language and mathematical skills. • Ability to read and comprehend simple instructions, short correspondence, and memos. • Willingness to work weekends, nights, and holidays as scheduled. • Must be able to reliably report to work on time, as scheduled. Required Certifications and Licenses: It is the responsibility of the server to always maintain a valid State and Parish Certifications and/or Licenses. Must have them with them while on duty and present them to management or official when asked. The following must be obtained: • Valid State Identification card or driver’s license • Copy of Social Security Card