Laundry Associate As a Retail Sales Laundromat Associate you will help customers as needed with washers, dryers, card machines, retail sales and washer/dryer issues. General customer service, answering phones and laundry drop off. Help to maintain cleanliness of the store, machines, custom satisfaction and wash/dry/fold customer laundry. Come join a growing company with great people! * No experience necessary - PAID training * Year-round positions * Part-time and Full-time positions available * Compensation is based on experience * Opportunity for growth Essential Job Functions: • Provides assistance to customers with use of laundry cards, machine selection and operation, retail sales purchases, wash and fold orders and with any other questions or concerns that arise • Responsible for accurately utilizing the cash register or point of retail sale computer • Has a thorough knowledge of the products sold and what they are used for; encourages customers to purchase additional items • Ensures retail sales items are neatly stocked at all times and communicates frequently with management when inventory or janitorial items are running low • Utilizes the log books to report any building or equipment maintenance issues; immediately informs supervisor of unsafe situations that arise during a shift • Accurately and always utilizes log books; knows how to choose the right equipment for the amount of clothing; addresses customer concerns as best as possible; informs supervisor of any customer complaints or claims. • Adheres to all company policies and procedures, including the attendance policy and presenting to work in a clean uniform • Follows all safe practices to prevent accidents and injuries to customers and employees • Understands responsibilities for emergency situations such as fires, floods and severe weather • Maintains a safe environment inside and outside of the store • Continually walks the floor picking up debris, emptying trash containers, checking bathrooms and performing other cleaning duties as required Job Requirements: • Must be able to stand for up to 8+ hours at a time for a shift • Must be able to lift 35 pounds • Must be able to communicate with all customers and associates in a professional manner • Must be able to work well with others and remain calm in stressful situations • Previous experience in customer service or retail is preferred • Ability to resolve customer issues/complaints in a fashionable and timely manner • Ability to perform assigned tasks by management • Ability to work a flexible schedule WHAT WE OFFER: • Benefits for full-time employees • Bonus Program • Company Uniforms Provide • Competitive Wage • Employee Discount Program • Flexible schedules for full-time and part-time employment • Fun, Energetic Work Environment • Holiday Pay • Promotions • Referral Program • Retention Program