Description: • Installing, operating, Maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios. • Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. • Troubleshooting and solving technical issues related to end user equipment hardware and software • Ensuring customer satisfaction is achieved. Qualifications: Minimum education and experience level: High school/GED and a minimum of four (4) years of experience. Equivalent education and experience: Associate’s degree and two (2) years of experience. • Security + Cert • Ability to provision/enroll Smartphone devices after receiving training • Highly skilled in installing, repairing and troubleshooting hardware and peripherals • Demonstrate ability to read and understand technical manuals and schematics • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access) • Able to manage time and priorities effectively • Able to work efficiently with minimal supervision • Proficient in working with end-users remotely • Familiar with Active Directory security and policies • Excellent analytical and problem solving skill • Outstanding communication skills to relate with team members and support workers Required Clearance: Candidate must have a TS/SCI polygraph clearance CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore’s policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, age, religion, disability, sex, sexual orientation, gender identity and expression, veteran status or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore’s workforce and volunteers reflect America’s diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective and inspiration we need to achieve our mission.