Description of duties to include but not limited to the following: • Welcome guests into the restaurant by holding the door open and / or verbally with a genuinely friendly “Welcome to Kaluz.” • Provide accurate wait times and monitor wait lists. • Make and manage reservations within the appropriate availability, party size, and time slot. • Escort guests to assigned dining, patio, bar, or lounge areas. • Provide menus any other necessary items for guest use and inform the guest of their server’s name (if known). • Bid farewell to departing guests (holding door as available). • Coordinate and communicate with service team about any reservations requiring special attention or needs (celebrations, etc.). • Maintain a clean lobby and reception area. • Acknowledge and cater to any guests that need extra attention (wheelchairs, children, elderly, etc.). • Answer phones in a timely fashion and address guest questions as they occur. • Follow up on timely and consistent bathroom checks (insuring cleanliness, items stocked and replenished as needed, spot sweeping, etc.) • Assist waitstaff as needed with maintaining a clean dining room, bussing tables, sweeping floors, etc. • Attend any department and / or food safety / alcohol safety meetings to keep compliance with company policies.