Covenant Roofing has been a trusted name in Florida for over 35 years. We’re BBB accredited with an A+ rating and over 1,600 Google reviews with a 4.8-star rating. As we continue to grow across Central Florida, Jacksonville, Cocoa and Bradenton, we’re looking for motivated and energetic people to join our team. As a Phone Lead Specialist, you’ll be the first point of contact for new customers and play a key role in helping them get started on their roofing projects. This is a fast-paced, rewarding position with opportunities to grow. Responsibilities: • Connect with customers via phone, email, chat, or social media • Call and follow up on warm leads from our lead generation programs • Enter customer information into our CRM system • Schedule appointments for our estimating team Requirements: • Friendly, outgoing personality with excellent phone and communication skills • Comfortable with computers and web-based tools • Organized, able to multi-task, and handle a high volume of calls • Customer service experience preferred (training provided) • Must pass a background check and drug screening Benefits: • 401(k) with company match • Health, dental, and vision insurance • Paid time off • Referral bonus program and retirement plan Schedule: 8-hour shifts, weekend availability required Location: Leesburg, FL (must reliably commute or plan to relocate)