Position Summary: The Host is the first point of contact for guests, managing reservations and walk-ins to maximize seating efficiency while delivering exceptional hospitality. This role ensures a seamless guest experience by maintaining a welcoming atmosphere, effectively communicating with the dining team, and providing strategic seating arrangements. Duties and Responsibilities: • Guest Interaction: • Greet all guests warmly and ensure their needs are met with attentiveness and professionalism. • Anticipate and accommodate guest preferences, special requests, and occasions. • Reservation and Seating Management: • Manage the reservation book, ensuring efficient plotting and maximizing seating potential for each shift. • Welcome walk-in guests, balance reservations and walk-ins, and communicate wait times effectively. • Strategically accommodate guests to ensure smooth service flow and an exceptional guest experience. • Operational Tasks: • Maintain cleanliness and orderliness of the entrance, host stand, and surrounding areas. • Ensure front desk setup is complete with current menus and tools for the day’s service. • Perform side-work tasks as prescribed by management, including opening and closing duties. • Provide dining room team with accurate table setup information and ensure menus are organized and presentable. • Report any breakage, equipment issues, or furniture damage to management immediately. • Team Collaboration: • Actively participate in daily pre-service meetings to stay informed and prepared. • Communicate effectively with servers, kitchen staff, and management to coordinate seating and guest flow. • Assist fellow team members as needed, fostering a positive and supportive work environment. • Compliance and Standards: • Adhere to the Delbar Employee Handbook’s professional appearance guidelines. • Maintain compliance with Department of Health standards and sanitation practices. • Portray a positive and professional attitude, embodying Delbar’s commitment to gracious hospitality. Training Requirements: • Complete Delbar’s in-house training program, paid at minimum wage. Qualifications: • Previous experience in a hospitality or high-volume restaurant environment required. • Maitre d’ experience is a plus. • Strong interpersonal and communication skills. • Ability to multitask effectively and remain composed in a fast-paced setting. Physical Demands and Work Environment: • Ability to stand, lift, bend, and remain active for extended periods. • Must be able to lift up to 50 lbs. and perform repetitive motions as required. • Exposure to cleaning materials and occasional hot kitchen elements. • Must thrive in a dynamic and fast-paced work environment. • Flexibility to work varying shifts, including evenings, weekends, and holidays.