JOB DESCRIPTION JOB TITLE: Bartender EMPLOYER: Delbar Middle Eastern-Buckhead DEPARTMENT: FOH SUMMARY: Provides food and beverage services to patrons in a friendly, efficient, and professional manner; ensures a positive experience for all patrons. DUTIES AND RESPONSIBILITIES: • Greets patrons upon arrival; assists with seating as needed. • Takes food and beverage orders accurately and courteously; responds to patrons’ questions regarding food and beverage items. • Accurately writes tickets for food items as needed or receives orders from wait staff. • Maintains complete knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of patrons as needed. • Makes drinks for patrons utilizing proper recipes, glassware, and garnishes; serves drinks or prepares for wait staff. • Handles purchasing transactions, which include operating cash register and accounting of daily sales. • Receives payment from patrons; makes change as needed; issues receipts. • Clears and resets tables and bar area as needed. • Prepares all bar mixes and garnishes prior to opening. • Stocks bar with all necessary items including but not limited to glassware, beer, liquor, mixes, non-alcoholic beverages, and supplies. • Possesses and maintains thorough knowledge of all beverage selections available and characteristics/description of every wine/champagne on the wine list and by the glass; all designated glassware/garnishes for drinks; all menu items, preparation method/time, ingredients, sauces, portion sizes, presentation, and prices. • Maintains cleanliness and sanitation at all times; performs closing clean-up duties. • Resolves patron problems/complaints; utilizes own best judgement in resolving issues or refers to management as needed. • Answers phone in a courteous and timely manner. • Assists other staff members as needed to ensure optimum service to all patrons. • Completes all necessary paperwork; maintains files and records. • Performs other related duties as assigned by management. QUALIFICATIONS: • Previous experience in a bar setting preferred. • Thorough knowledge of wines and beers served in bar, mixed drink preparation and techniques. • Thorough knowledge of state liquor regulations; ability to identify when a patron has had their alcohol limit. • Strong organizational skills; ability to manage priorities and workflow • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm • Excellent customer service skills • Good judgement with the ability to make timely and sound decisions • Creative, flexible, and innovative team player • Bilingual skills a plus. • Professional appearance and demeanor • Ability to effectively communicate with people at all levels and from various backgrounds.