Host – Delbar Buckhead, GA Position Summary: The Host is the first point of contact for all guests and plays a key role in creating a warm and welcoming environment. This position is responsible for managing both reservations and walk-in traffic to optimize seating efficiency while ensuring an exceptional guest experience. Success in this role requires grace under pressure, strong communication skills, and a deep commitment to hospitality. Pay Range: $16–$20 per hour, based on experience and performance. Key Responsibilities Guest Interaction • Greet every guest with warmth, enthusiasm, and professionalism. • Anticipate and accommodate guest needs, including special requests and celebrations. • Uphold Delbar’s hospitality standards at all times. Reservation & Seating Management • Maintain and manage the reservation system to maximize table turns and guest flow. • Welcome walk-in guests and manage waitlists with clear, accurate wait time communication. • Make strategic seating decisions to support service flow and enhance guest experience. Operational Duties • Ensure the host stand and entrance area are clean, organized, and fully stocked with current menus and tools. • Perform assigned opening and closing duties as part of the daily shift. • Keep menus tidy and presentable and report any maintenance or equipment issues to management promptly. Team Collaboration • Participate in daily pre-shift meetings to stay informed on specials, events, and service updates. • Communicate effectively with servers, managers, and kitchen staff to ensure seamless guest service. • Support team members throughout the shift as needed to foster a collaborative and efficient environment. Compliance & Standards • Follow all cleanliness and sanitation guidelines per Department of Health requirements. • Adhere to Delbar’s appearance and grooming standards as outlined in the Employee Handbook. • Represent Delbar with a positive, professional attitude and a guest-first mindset. Qualifications • Previous experience in a fast-paced, high-volume restaurant required. • Experience with Resy or Opentable • Maitre d’ experience is a plus. • Strong interpersonal and communication skills. • Ability to multitask, stay organized, and remain composed under pressure. Physical Requirements • Must be able to stand, walk, bend, and lift for the duration of the shift. • Able to lift up to 50 lbs and perform repetitive physical tasks as needed. • Comfortable working near hot surfaces and cleaning materials. • Flexible schedule including evenings, weekends, and mandatory holidays.