Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with the restaurant guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality. Duties and Responsibilities: including but not limited to • Maintain professional appearance standards as directed in the Delbar Employee Handbook. • Anticipates and accommodates all needs of the guest. • Maintains the general cleanliness and orderliness of the entrance area and entire venue. • Complies with Department of Health and company sanitation standards. • Actively takes and processes reservations. • Assists with incoming calls and answering guest questions. • Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift. • Provides dining room team with initial table set-up. • Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including: • Ensures all appropriate menus are printed and ready for service. • Ensures that all menu books are organized with current menus. • Performs opening side-work as prescribed. • Performs closing side-work as prescribed. • Reports all breakage, damage of equipment or furniture immediately to management. • Attends and participates in daily preservice meetings. • Participates in any training sessions or departmental meetings. • Learn by listening, observing other team members and sharing knowledge while leading by example. • Portrays a positive and professional attitude. • Works as part of a team and provides help and support to all fellow team members. Training Requirements: • Delbar in-house training. Minimum Education and Qualifications: • Previous hospitality experience. • Previous Maitre d’ experience. • Experience in a high-volume restaurant. Physical Demands and Work Environment: • Must be able to stand, lift and bend for extended periods of time. • Must be able to bend and lift to 50 lbs. • Role may include job duties or tasks requiring repetitive motion. • Exposure to hot kitchen elements or cleaning materials. • Must be able to work and remain focused in a fast-paced and ever-changing environment. • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.