Job Purpose/Objective Overall responsibility in ensuring Safe operations to achieve the required targets. Key responsibilities • Monitor the ship working operations to ensure targets and deadlines are met. Ensure berthing and Un-berthing Timelines set up are achieved. • Managing day to day operations with respect to vessel, gate, yard, Documentation and ICD activities. • Plan and co-ordinate shift in accordance with the terminal’s requirements. • Toolbox talks to be conducted for the respective shift team members about the no. of ships, manpower, breakdown issues, any incidents last 24 hrs., etc. • Liaise with the maintenance department to maximize equipment availability. • Manages the entire terminal and leads the workforce to achieve the target. • Should be able to handle and manage the emergency effectively. • Allocates job responsibilities based on work and reallocates when required • Liaise with rostering staff to determine the availability of labour to meet operational demands. • Liaise with external stake holders CFS, CCBA, Port, Customs, CISF, Police and transporters. • Achievement of optimum productivity levels both in land and seaside. • Ensuring reliability of service to customers. • Effective monitoring to achieve set operational Goal / Target. • Trend setting and analysis of operational parameters. • Continually review, identify and introduce improved operating procedures and systems. • Ensure correct and safe working practices in the terminal. QUALIFICATIONS & COMPETENCIES • Minimum five years of supervisory experience in similar container terminal operations. • Understanding of equipment and machinery functionality. • Knowledge in Equipment operations • Understanding of expenditure, revenue and costing structures. • Awareness of health, safety and environmental policies and procedures. • Sound customer/client relationship skills. • Computer literacy/keyboard skills, including an understanding of the terminal Equipment’s and Terminal operating systems. • Effective communication, negotiation and conflict resolution skills. • Ability to co-ordinate activities and monitor and, if necessary, modify performance of terminal supervisors. • Effective planning and organizational skills. Stakeholder Internal: Other Departments External: - Contractors, Vendors and Shipping lines etc., • Educational Qualification (min) • Diploma / Any UG • Preferred Certifications if any -Certified terminal operations coursed/certified safety courses • Range/ Min no of years - of overall Experience required. Graduate: 7 to 10 years or Diploma: 9 to 11 years. • Min no of years of Industry specific experience required if any & the industry type. - Minimum 5 years’ Experience in terminal operations.