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Senior Manager - Process Excellence - Global Service Centre

DP World · dpworld.com
MumbaiOn-siteLead / Manager
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Posted 1 month ago. 25 more Operations jobs in Mumbai went up on company career pages this week. See the newer ones

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The job in short

Process excellence and transformation lead for logistics, procurement and finance processes.

OracleSupply chainProcurementLogistics

Details

Found
35 d ago · posted 2026-09-21
Location
Mumbai, Maharashtra

Full description

• Process Transformation & Design Thinking • Lead end-to-end process redesign engagements using Design Thinking and human-centred methodologies. • Reengineer complex business processes particularly in Logistics, Supply Chain, Procurement, Order-to-Cash (O2C), and Finance (Record-to-Report, Procure-to-Pay). • Use data insights and process mapping tools to identify root causes and continuous improvement opportunities. • Facilitate discovery workshops, journey mapping sessions, and ideation activities with cross-functional teams. • Identify and eliminate inefficiencies, bottlenecks, and redundancies in current-state processes. • Automation Strategy & Implementation • Identify automation opportunities in logistics and finance workflows using RPA, AI, and low-code tools. • Define and support the automation roadmap, ensuring alignment with business objectives. • Collaborate with automation and engineering teams to design solutions that are scalable and ERP-compliant. • Develop ROI models and business cases for automation initiatives. • Partner with Oracle Fusion ERP functional consultants and IT teams to ensure redesigned processes are aligned with system capabilities. • Support UAT, change management, and rollout activities to ensure successful adoption of new processes. • Define KPIs, performance dashboards, and monitoring mechanisms for ongoing optimization. • Stakeholder Management & Change Leadership • Act as a transformation advisor for leadership, providing insights and recommendations backed by data and design-led thinking. • Lead change management efforts, ensuring adoption of redesigned processes. • Communicate transformation results and recommendations to senior leadership.

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