Senior Manager - Process Excellence - Global Service Centre
DP World · dpworld.com
MumbaiOn-siteLead / Manager
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The job in short
Process excellence and transformation lead for logistics, procurement and finance processes.
OracleSupply chainProcurementLogistics
Details
- Found
- 35 d ago · posted 2026-09-21
- Location
- Mumbai, Maharashtra
Full description
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Process Transformation & Design Thinking
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Lead end-to-end process redesign engagements using Design Thinking and human-centred methodologies.
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Reengineer complex business processes particularly in Logistics, Supply Chain, Procurement, Order-to-Cash (O2C), and Finance (Record-to-Report, Procure-to-Pay).
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Use data insights and process mapping tools to identify root causes and continuous improvement opportunities.
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Facilitate discovery workshops, journey mapping sessions, and ideation activities with cross-functional teams.
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Identify and eliminate inefficiencies, bottlenecks, and redundancies in current-state processes.
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Automation Strategy & Implementation
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Identify automation opportunities in logistics and finance workflows using RPA, AI, and low-code tools.
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Define and support the automation roadmap, ensuring alignment with business objectives.
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Collaborate with automation and engineering teams to design solutions that are scalable and ERP-compliant.
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Develop ROI models and business cases for automation initiatives.
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Partner with Oracle Fusion ERP functional consultants and IT teams to ensure redesigned processes are aligned with system capabilities.
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Support UAT, change management, and rollout activities to ensure successful adoption of new processes.
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Define KPIs, performance dashboards, and monitoring mechanisms for ongoing optimization.
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Stakeholder Management & Change Leadership
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Act as a transformation advisor for leadership, providing insights and recommendations backed by data and design-led thinking.
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Lead change management efforts, ensuring adoption of redesigned processes.
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Communicate transformation results and recommendations to senior leadership.
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