PRIMARY RESPONSIBILITIES: • Interface with relevant departments to obtain a thorogh understanding of NOV products and how they are dafely operated, tested, calibrated and problems are resolved in a timely manner. • Travel to customer sites to inspect, install, commision, test, calibrate, repair and train customers on the safe and proper operation of NOV products. • Perform field upgrades of software and hardware and train customers on how to properly operate the system. • Communicate field failures and feedback reports to appropriate departments. • Complete and submit field service documentation in a timely manner. • Perform other work related tasks as assigned. • Comply with all NOV company and HSE policies and procedures. JOB REQUIREMENTS • Maintain strong safety culture • Basic math skills • Good listening skills and a passion to learn • High work ethic, dependability, and detail oriented • Strong communication skills • Must be a team player • Must be open to cross training opportunities • Ability to work in a non-climate-controlled manufacturing shop or field site • Stand up to 12 hours a day • Walk up to 12 hours a day • Bending/stooping up to 12 hours a day • Repetitive movement up to 12 hours daily • Lifting weight up to 50lbs regularly EDUCATION & EXPERIENCE QUALIFICATIONS • High school diploma or equivalent required • Previous experience in the industry preferred, but not required • Previous field service experience preferred