Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905. Job Summary: Greets and directs visitors. Prepares and maintains medical records. Responds to patient requests for assistance. Provides information to patients, families, and physicians. Provides other clerical support to nursing team as required. Uses organizational skills to keep unit running smoothly and uses prioritization skills to meet deadlines as indicated. Job Requirements: Education and Work Experience: • High School Education/GED or equivalent: Preferred • Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred • Two years' relevant experience: Preferred • One year's experience in a hospital or medical office setting: Preferred Licenses/Certifications: • Unit Secretary training course: Preferred • Basic Life Support (BLS) Health Care Provider certification from approved vendor per AH policy: Preferred Department Specific License/Certifications: • Crisis Prevention Intervention (CPI) or Techniques for Effective Aggression Management (TEAM) or TEAM-A: Required • Basic Life Support (BLS) certification from approved vendor per AH policy: Required Essential Functions: • Processes orders and assists unit visitors and callers. Ascertains flow of patients admission/transfers. Assists in scheduling patient procedures and assembling patient charts. Refers patients requiring services to outside facilities. • Performs data collection and maintains data on an ongoing basis. Collects data and performs audits. Ascertains flow of patients admission/transfers. Assists in scheduling patient procedures. Assembles charts. • Participates in regulatory environmental compliance duties, clearing hallways and calling for equipment/pick-up as needed. • Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.