Purchase to Receipt Process Execution: • Process purchase requisitions (PR) and convert them into purchase orders (PO) as per approved workflows in SAP/Ariba. • Coordinate with suppliers for order acknowledgments • Support PO amendments, cancellations, and extension processes in alignment with business needs and approvals. Post-PO Process Compliance & Coordination: • Maintain compliance with Delegation of Authority (DOA), tax (GST, eWay bill), and statutory requirements during procurement execution. Operational Reporting & Issue Resolution: • Support root cause analysis (RCA) for any delays, process gaps, or data errors in the P2D cycle. • Escalate unresolved issues to the Lead – Purchase to Deliver for timely closure. • Ensure adherence to SLAs/KPIs related to procurement transaction processing Stakeholder & Vendor Support: • Act as the first point of contact for vendor BU TC queries on PO status, dispatch readiness, and payment eligibility post-receipt. • Coordinate internally with business unit procurement, operations, and finance teams for procurement clarifications. • Support process improvement initiatives and automation testing within procurement workflows. Implement Issue and Escalation Tracker and log. Ensure timely closure of all improvement – corrective/preventive actions • Work with GCC TC Head to initiate, implement and monitor all continuous improvement projects relevant for operational performance improvement • Implement capacity management and operations business continuity management plans to ensure uninterrupted delivery to assigned Sector business. People and Performance Management • Ensure each operations team lead and operations team members (new /existing) are inducted to new operations model, expectations and governance mechanism including critical business scenarios • Drive and cultivate culture of Outcome focused customer centric organization by driving E2E process awareness / Business sector appreciation sessions with the operational team leads and members. Compliance, Governance & Service Delivery: • Drive adherence to SLAs/KPIs across PO processing and post-PO operations. • Ensure contract and purchase order compliance through proactive monitoring of exceptions and deviations. • Leverage SAP MM, Ariba Commerce Automation, and workflow tools to ensure process visibility and efficiency. Educational Qualification and Experience: • Graduate degree in Engineering, Commerce, or Management. • Certifications in Procurement, Techno-Commercial Operations, or Supply Chain (preferred). • 2–5 years of experience in procurement operations, purchase order processing, or techno-commercial functions.