The Volunteer Services Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, matching volunteers with patients and families, and assigning volunteers. • Maintains list of volunteers assigned to the team with information needed to adequately match patients and volunteers. • Maintains frequent communication with the team’s volunteers • Matches and assigns volunteers with patients and families • Encourages and collects volunteer notes; tracks and reports hours to Volunteer Services manager • Represents the volunteer program in team meeting while encouraging use of volunteers • Serves as a liaison to facilitate communication between volunteers and staff • Provides individual volunteer support as needed • Informs patients and families of volunteer availability and assess pt/family needs for volunteer services • Supervises volunteers when designated supervisor is unavailable • Assists with determining recruitment needs • Supports the volunteer program through participation in volunteer trainings and functions • Undertakes any other special projects at the direction of the supervisor QUALIFICATIONS • Ability to develop telephone rapport with volunteers, patients, and families • Understanding of volunteering motivations • Excellent communication skills and interpersonal skills • Ability to work as a team member • Excellent organizational and record keeping skills • Ability to travel per job requirements EDUCATION • High school education • Previous experience as a volunteer • Some healthcare or volunteer administration experience preferred. • Bilingual skills may be appropriate in certain geographic areas. SPECIAL INSTRUCTIONS TO CANDIDATES • EOE/AA M/F/D/V