SAIC is currently seeking an experienced Enterprise Computing Applications Monitoring Support (ECAMS) Watch Officer with an Active TS/SCI in support of 24/7/365 operations to join our team at the Pentagon in Arlington, VA. Shift Schedule for this role: 7 p.m.-7 a.m. Thursday - Saturday and every other Wednesday. Responsibilities: • Provide active onsite operations, monitoring, and troubleshooting of IT systems and subsystems via various tools to support enterprise services to worldwide customer base. • Through the use of various IT tools members are expected to identify performance issue, isolate fault(s), correct fault(s), and escalate when necessary within Service Level Agreements. • Must be detail oriented and document all worked performed via appropriate ticketing/tracking system. • Collaborate closely with customers, other teams, and management to resolve incident(s) via verbal and written communications while providing regular updates until incident(s) are resolved. • Must be able to provide summary reports to both technical and non-technical individuals that address identification of the incident(s), steps taken resolve incident(s), and root cause of incident(s). • Must be proficient with Microsoft Office Suite . • Perform Administrator functions, including creation, modification, and deletion of accounts across various systems. • Perform workstation and server patching and other duties as they apply to supporting Tier III initiatives. Required Qualifications: • Bachelor’s degree in Computer Science or related IT or technical field plus 5+ years experience. • Active TS/SCI clearance. • Active DoD 8140 IAT Level II cyber certification or better. • Minimum 3 Years’ experience in Tier III Support operations. • Proficiency with Monitoring, Ticketing, Troubleshooting, and Reporting tools. • Hands on experience with Server Administrations including virtualization. Preferred Qualifications: • Experience with Organizational Messaging Systems (OMS) and subsystems including AMHS,ECGS,ITS, and MCS. • Hands-on experience with VMWare, SCOM, Aternity, Remedy, Prism and Splunk. • Active DoD 8140 IAT Level III certification.