Provides high quality customer service and promotes integrity while serving as a dealer and/or Supervisor for specific, licensed casino games. As Supervisor, oversees the operations of an assigned gaming area. Promotes and maintains the utmost integrity. • Complies with Indiana Gaming Commission Regulations, approved internal controls, as well as company policies. • Perform the act of dealing cards and/or dice for specific games which includes shuffling, dealing and retrieving playing cards, retrieving dice with stick and manual spinning of wheel games. • As Supervisor, verifies the operation and conduct of designated game areas. • As Dealer, will follow all applicable policies and procedures. • Ensures games are dealt to the customer reflecting a high degree of proficiency and to the pace of the customer. • Reports significant cash and cheque transactions. • Verifies issuance of credit after all necessary signatures are confirmed. • Tracks essential play and relays all pertinent information to immediate Supervisor. • Acts as role model and motivates subordinates to provide superior level of customer service to the guests. • Handles guests concerns quickly and efficiently within scope of authority. • Verbally informs Manager, as well as Surveillance of unnatural or irregular play and disputes on game. • Responsible for game protection and game control. • Responsible for placing lids on racks. • Verifies opening and closing table inventory slips. • Collects commission based on game dealt. • High school diploma or equivalent. • Prior live casino dealing experience or completion of an approved training course in card and dice games. • Well-developed interpersonal skills. • Must possess excellent math skills and have the ability to multi-task. • Must enjoy entertaining and communicating with the public. ADDITIONAL REQUIREMENTS • Must be able to deal, stand and/or sit for two (2) hour intervals. • Responds to visual and aural cues. • Must have the manual dexterity to manipulate cards, dice and spinning wheels. • Must be able to reach, bend, twist, turn, grab, grip, sort and stack. • Must be able to maneuver from floor to floor either by stairways (minimum of 20 steps) or escalator. • Must be able to tolerate areas containing second hand smoke, strong odors, dust, loud noises and bright lights. • Must be able to work a varied schedule including nights, weekends and holidays. • Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission. • Access to gaming floor required