• Ensures that service and operational standards of the department are being met. • Ensures direct reports carry out Family Style Service at all times. • May perform other duties as assigned Starting Rate $ 50,000.000 - $52,000. 000 • Maintains administrative control of the department to ensure that all tasks contingent to the success of the operations are completed within the company standards. • Oversees the day to day operations of Front Office and Guest Services including supervision of direct reports. • Regular attendance for scheduled work required. • College degree or equivalent experience preferred. • Three years experience within hotel operations. • Must have excellent communication skills. • Required to perform the customer service standards of the department • Knowledgeable of the Casino Control Act respective to cashiering regulations, as well as company internal controls, policies and procedures. CER license is required