• Identifies premium slot and table players with emphasis on developing relationships with players. • Assists in the development and implementation of new programs and promotions to ensure a steady flow of high-quality patronage. • Responsible for complete data entry of player information, contacts, letters, phone calls into PCS system. • Increase market share and company profitability in accordance with all gaming regulations. • Develops and promotes special events with target areas as directed. • Make reservations for high-end guests as appropriate. • Represents management at special events and promotions. • Greeting and hosting of high-end customers, and maintains the highest levels of courtesy, friendliness and hospitable attitude throughout. • Track guests’ visits, arrange transportation and accommodation and provide complimentaries according to established guidelines. • Travels to various markets to meet new potential high-end players. • Keeps informed of competitive promotional methods. • Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies. • Must be able to maintain confidentiality of VIP information • Must be able to continuously maneuver around office and casino. • Must be able to move quickly around property. • Must be able to bend, crouch, kneel, twist and work at a desk. • Responds to visual and aural cues. • Must be able to work independently and proven to be self-motivated. • Must be able to speak, read, write and understand English. • Must have the manual dexterity to operate a computer and other necessary office equipment. • Must be able to respond calmly and make rational decisions when handling guests’ needs. • Must be able to tolerate areas containing secondhand smoke. • Must be able to continuously maneuver around office and casino. • Must be able to move quickly around property. • Must be able to bend, crouch, kneel, twist and work at a desk. • Responds to visual and aural cues. • Must be able to work independently and proven to be self-motivated. • Must be able to speak, read, write and understand English. • Must have the manual dexterity to operate a computer and other necessary office equipment. • Must be able to respond calmly and make rational decisions when handling guests’ needs. • Must be able to tolerate areas containing secondhand smoke • Must have proven track record of personally providing excellent customer service. • Must possess excellent interpersonal, communication, team-building and problem-solving skills. • Must be able to speak, read, write and understand English. • College degree in Marketing, Hotel or Business preferred but not required. • Must be able to get along with co-workers and work as a team. • 2 to 5 years Host or Player Development experience in a major gaming operation of similar size and stature. • Must have a proven track record of increasing gaming revenue through established customer base. • Must have strong telemarketing skills. • Computer literate required • Must possess excellent interpersonal, communication, team-building and problem-solving skills. • Must be resourceful and highly motivated in seeking out new VIP opportunities. • Must be able to work effectively across all departments. • Must present a well-groomed, professional appearance. • Must be willing to adhere to all Oklahoma and tribal gaming regulations and guidelines. • Must be willing to work any shift and any day when necessary. • Must be able to work extended hours during special events. • Must be at least 21 years of age.