$1,500 Sign On Bonus Available! As a Dealer: Creates an entertainment environment for all guests. Provides courteous, friendly and prompt service in dealing Table Games. As a supervisor: Supervises the operations of Table Games on assigned shift, places special emphasis on guest service, security of Horseshoe Casino & Hotel’s assets, and positive employee motivation and coaching. • Responsible for the operations of table games on an assigned shift. • Displays a working knowledge of all Table Games, house rules, counting methods and procedures covering each. • Assures that all coin and check racks are filled at all times. • Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager – Table Games or Director Table Games. • Assures guest development by interacting with guests, modeling interactive skills with guests and fellow Team Members and making comp decisions. • Remains alert to any unusual or questionable activities being displayed by any Table Games Team Member or gaming guest and reports any situations to assigned superior. • Observes problems or differences between Table Games Team Members and gaming guests and aids if necessary. • Recommends change in department including hiring, promotion, demotion, and termination; recommends wage and salary changes for personnel within established limits. • Upbeat personality for all interactions with guests and fellow Team Members. • Proactive in anticipating customer needs. • Dealers must be motivated in familiarizing themselves with all guests’ names and personal facts. • Must possess money, handling skill in providing chips for guests. • Knowledge of card games. • Basic knowledge of other games and services offered at property. • Knowledge of department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines. • Routinely strives to build and achieve customer satisfaction. • Exercises appropriate discretion in identifying communications of special promotions to customers. • Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager. • Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same. • Adheres to regulatory, departmental, and company policies. • High school diploma preferred. • At least six (6) months dealing experience is required and/or successful completion of dealer school or program at an accredited institution. • Must be able to obtain Non- Key LA Gaming License and Responsible Vendor certification. • Must possess strong money handling and documentation skills. • Must have knowledge of casino rules, procedures, and regulations pertaining to the Table Games. • Must be able to get along with co-workers and work as a team across departments and levels of management. • Must be able to read, write, speak, and understand English. ADDITIONAL REQUIREMENTS • Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions. • Responds to visual and aural cues. • Must be able to acknowledge, greet, and converse in English with customers. • Must be able to operate a typewriter, computer, telephone, ten key adding machine, and calculator, photocopy machine, and fax machine. • Must be able to lift, pull, push, or carry up to 40 pounds. • Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment. • Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property. • When on casino floor, must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust.