The Casino Operations Manager provides leadership and oversees the Casino activities relating to Table Games. • Develops, implements and monitors progress of short and long-term goals for the Table Games department. • Coordinates activities of Table Games with other departments to ensure total customer satisfaction. • Directs, coordinates and analyzes products, services and operations to ensure maximum profitability and efficiency by continually updating game mix. • Analyzes department budgets requests to identify areas in which reductions can be made and allocates operating budget. • Confers with administrative personnel and reviews activity, operating and mix reports to determine changes in programs or operations required. • Promote organization in industry, manufacturing or trade associations. • Is responsible for developing and executing annual business plans and budgets for the Table Games department. • Maintains monthly budget, justifying unusual variances while providing monthly status report. • Trains, counsels and coaches assigned personnel to the performance of their duties; prepares and presents Performance Appraisal Reviews. • Ensures compliance with tribal, state and company requirements. • Maintains professional skills by staying abreast of current technical developments and participation in developmental programs available within and outside the company. • Responsible for monitoring legal compliance with federal, state and gaming laws. • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior. • Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct. • Adheres to regulatory, departmental and company policies • Is responsible for all aspects of promotions and/or special projects relating to department personnel. • Is responsible for resolving both guest and employee conflict situations in a way that is consistent with Harrah’s Company Policies and State Gaming Compact. • Develop implements and coordinates short and long-range objectives including marketing promotions, gaming-related events and tournaments to increase Harrah’s share of the high-quality gaming customer market. • Develops customer development culture throughout the casino through strategic efforts and teamwork. • Maintains and submits required records and reports and maintains the confidential nature of matters pertaining to company records. • Maintains security of all games, monies and personnel. • Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. • Other duties as assigned. • Bachelor’s degree (BA) or equivalent; or four to five years related experience and/or training; or equivalent combination of education and experience with at least 3 years of progressive gaming operations experience. • Ability to effectively present information to top management, public groups and/or boards of directors. • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. • Skill in reading, analyzing and interpreting common scientific and technical journals, financial reports and legal documents. • Skill in responding to common inquiries or complaints from customers, regulatory agencies or members of the business community. • Skill with mathematical operations to such tasks as frequency distribution, determination of test reliability and validity; analysis of variance; correlation techniques; sampling theory and factor analysis. • Skill in defining problems, collecting data, establishing facts and drawing valid conclusions. • Must be willing to approach and converse with strangers. • Must be able to bend, reach, kneel, twist and grip items. • Must be able to walk and be on foot for long periods of time. • Must have sense of urgency and keep up with fast-paced business practices. • Must be able to work calmly and professionally in stressful situations. • Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust. • Must be able to respond to visual and aural cues.