GENERAL REQUIREMENTS: · Must be 18 years of age. · Must have at least three (3) months previous guest contact experience. · Must possess excellent customer service and communication skills. · Must be able to initiate and engage in conversation in a professional and friendly manner. · Must be able to work independently, with little supervision. · Must be able to work any day of the week and any shift. · Must be able to get along with co-workers and work as a team. · Must be able to read, write, speak and understand English. ESSENTIAL JOB FUNCTIONS: · Provides quick and friendly service to all customers. · Greets and seats guests in restaurant. · Cleans Steakhouse areas as needed, including counter tops, sinks, display shelves, tables, storage areas, and lounge areas at assigned station. · Handles and solves any concerns and questions customers may have. · Performs all side work and stocking of supplies at assigned station. · Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS: PHYSICAL & MENTAL: · Must be able to lift up to 50 pounds, as well as bend, pull, and carry stock to refrigerator and cabinets. · Must be able to use hand motion when cleaning and wiping counters. · Must possess the manual dexterity to complete required “side work”. · Must be able to listen and respond to visual and aural cues. · Must present a well-groomed appearance. WORK ENVIRONMENT: · Must be able to work inside and maneuver throughout assigned station during entire shift. · Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. • Previous experience in a fine dining, upscale hospitality, or high-volume restaurant environment preferred. • Strong knowledge and experience using OpenTable reservation and guest management systems, including managing reservations, waitlists, seating charts, guest preferences, and special requests. • Exceptional guest service and communication skills with a professional and polished demeanor. • Ability to multitask effectively while maintaining attention to detail in a fast-paced environment. • Strong organizational and time management skills. • Proficient in handling telephone inquiries, reservation requests, and guest concerns with professionalism and discretion. • Ability to work collaboratively with managers, servers, bartenders, and support staff to ensure seamless guest experiences. • Flexible availability, including evenings, weekends, and holidays. • Familiarity with fine dining service standards, etiquette, and VIP guest relations preferred. • High school diploma or equivalent required; hospitality education or training is a plus.