Under direction of the Lead Houseperson, Perform a variety of specialized cleaning assignments/duties. • Perform cleaning assignments in and around guest rooms which include shampooing carpets, scrubbing floors, polishing marble surfaces and furniture as needed, sweeping, etc. • Clean both high areas (ceilings, light fixtures, etc.) and low areas (baseboards, door stops, etc.) as assigned • Assist in minor maintenance as requested • Follow all appropriate safety precautions including proper use of equipment and protective attire. Report accidents and/or safety problems to supervisor immediately. Alert guests and employees to safety hazards (e.g., wet floors). Use cleaning chemicals in a safe manner according to labels and written instructions, and only in the combinations and quantities specified by the supervisor. • Report serious problems to the Floor Supervisor/Housekeeping Office • Keep all equipment clean, properly stored, and in working order. Report any needed mechanical repairs to the maintenance supervisor. • Remove Room Service dishes from guest room hallways for prompt pick-up • Check all lamps and fixtures in your assigned area for burned out bulbs • Complete training of blood borne pathogen procedures • Attend regularly scheduled departmental meetings • Exemplify our core values, family style service, our mission and vision • Exemplify our DEI (diversity, equity, inclusion) culture • Perform other job-related duties as assigned • Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures • Skill in establishing and maintaining effective working relationships with staff and guests • Ability to read, and communicate verbally in English and Spanish • Self-motivated and detail oriented • Possess initiative and high energy level • Must be able to follow instructions, influence others, meet time requirements, and have memorization skills • Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures • High School diploma or equivalent ADDITIONAL REQUIREMENTS • Work may be performed in confined areas which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated • Work entails use of solvents/oils, mechanical and electrical devices • May come into contact with fumes/odors and dirt/dust. • Work is done in high places and occasionally on slippery surfaces • Constant awareness is required of surrounding areas to ensure safety of employees and guests • Constant contact with co-workers and guests • Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps) • Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors • Occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying • Seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs. • Requires simple reading writing and math skills, the ability to perform simple tasks, and coordination GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.