This position will be responsible for the operations and maintenance of the sound and lighting systems in all applicable areas of the property. • Acts as principle contact between the property and the performers. • Supervises as well as setup and maintain the sound and lighting systems • Operates the sound and light systems for assigned shows and events. • Oversees setup and strike of band equipment for different acts in entertainment venues. • Conducts sound and lighting checks for bands for entertainment venue Performances. • Advises on sound and lighting equipment purchases and setup. • Acts as the Supervisor over the Stage Light-Sound Technician • Works with Caesars network engineering for maintenance and operation of network switches for AV network. • Works as a liaison with Convention Services Manager for room sales and AV equipment rentals/setups. • Oversee any maintenance contracts associated with sound and lighting equipment • Responsible for maintenance and operation of IPTV distribution system for casino TVs • Responsible for maintenance and operation of audio and video sources for casino distribution • Demonstrates expertise in all service standards and clearly communicates expectations to team members. • Rigorously hold all team members accountable for always exhibiting all service standards and ensuring they know the value that these behaviors create for the guests, employees and Company • Models a passion for the Company mission, vision and values as well as inspiring team members to do the same. • Executes the Service Recovery model at a proficient level as well as ensuring all team members are empowered to efficiently utilize the tools of the service recovery model. • Must be an expert on how customer service is measured and be able to articulate service scores to team members. • Must be an effective coach and developer of team members by using the leader coaching skills to get, guide and root for employees. • Works to improve service breakdowns to minimize or prevent impact to our guests and/or employees. • Creates onboarding training experiences for new hires to set them up for success. • Creates and updates training and development tools • Motivates the team to work toward peak performance • Consistently manages employee labor through efficient scheduling and staffing to business volume and demand • Demonstrate ways of reducing costs when executing inventories and ordering • Must think creatively and innovatively to always identify cost savings opportunities • Train department trainers to execute top notch training for new hires • Acts as a role model • Follows company policies and procedures as well as state and federal guidelines • Other duties as assigned • Minimum of 5 years live sound and lighting engineering experience. • Ability to work independently. • Able to read, comprehend, and apply technical material. • Must communicate effectively both orally and in writing. • Must have an awareness of job responsibilities and effectively apply them. • Must interact with team members, outside agencies, and performers in a professional and courteous manner. • Must display a positive attitude while working on multiple priorities and tasks. • Must have reliable transportation • Must have a keen sense of smell • Must possess visual acuity and be able to note visual warnings or error messages from electronic systems • Must be flexible in a demanding environment. • Must always maintain a good attitude. • Must be open-minded and willing to work and learn from a variety of other team members. • Must be able to work in an environment ranging from controlled to moderately severe. • Must be able to climb, stand, bend, and stoop. • Must be able to work in cramped areas for extended periods of time. • Must be able to lift up to 50 lbs.