JOB TITLE: Count Room Representative POSITION CODE: 004508 GRADE: DEPARTMENT: Soft Count REPORTS TO: Count Room Supervisor PAY TYPE: MINIMUN AGE: BENEFITS: $15 Hourly 21 yrs of age Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts JOB SUMMARY- Under the direction of Soft Count Supervisor, participates in the counting of Live Gaming Device cash receipts. HOW YOU WILL CREATE THE EXTRAORDINARY • Counting of Live Gaming Device Cash receipts and verification of contents of Drop Boxes and Bill Validators. • Complete all related documentation in accordance with the established system of Internal Controls. • Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, security or senior team members. • Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times. WHAT YOU WILL NEED • Proficient in English verbal and written • Proficient with iOS devices • Flexible to work various shifts, weekends, and holidays • High school diploma or GED equivalent preferred. ADDITIONAL REQUIREMENTS PHYSICAL - Must be able to: • Work within restricted area of Soft Count room with reasonable accommodation. • Bend, stand or stoop for long periods of time. • Communicate verbally and professionally. • See. • Must be able to hear. Can be augmented with a hearing aid. • Tolerate noisy and/or dimly lit environment. • Must be able to lift a minimum of twenty pounds (20 lbs.). • Must have manual dexterity. • Climb stairs repeatedly. • Push/pull drop carts and drop boxes. • Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process. MENTAL - Must be able to: • Work accurately with basic math skills • Write to complete daily reports. • Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions. • Read and understand in order to communicate with patrons and co-workers. • Must be able to work under stressful conditions. GAMING Must have the ability to hold an Occupational License as required by the Illinois Gaming Board. FLSA STATUS: Non-Exempt LEGAL EMPLOYER: MIL MULTI-PROPERTY: NO BONUS PLAN: NO LICENSE(S): Illinois Gaming Level 2 EEO CODE: