The Casino Service Supervisor is responsible for the successful operation of the Casino Service department and the Beverage department during their assigned shift. HOW YOU WILL CREATE THE EXTRAORDINARY • Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with transactions. • Responsible for the supervision and performance of the Casino Service and Beverage team members. • Provides training to the team and assists when needed on the casino floor. • Responsible for assisting with beverage service to our patrons and for the safe distribution of alcohol. • Knowledge of patron alcohol limitations along with the company policy and procedure regarding limitations. • Plans, organizes and completes work timely. • Takes initiative, shows ownership and goes above and beyond to assist guests with their needs. • Accept feedback and coaching from supervisors. • Ability to stand for long periods of time. • Walk to various areas of the casino. • Lift up to 50 lbs. and push up to 75 lbs. with assistance. • Must possess ability to learn and operate various computer software programs. • Ability to use all equipment associated with the position including (but not limited to) computers, phones, hand-held radios/headsets, screwdrivers, bar equipment, and cash registers. • The person in this position must have good written and verbal communication skills. ADDITIONAL REQUIREMENTS • Obtain and maintain a Class C gaming license. • Adhere to all Risk/Safety policies. • Receive and maintain all required certifications. • Complete all required company training. • Ability to work in a smoking and pet-friendly environment. • Must be able to work various hours which include, but are not limited to, nights, weekends, and holidays.