Responsible for ensuring that accounting activities at all Vault and Cage/Club locations are performed accurately and efficiently in accordance with all applicable laws, Ohio Lottery rules and regulations, Federal mandates, and Scioto Downs established policies, procedures and controls. • Accountable for and safeguards cage/club assets. • Controls unissued outlet banks and issues outlet banks to bank custodians. • Completes required cage/club forms, paperwork and reports as needed or required. • Receives in outlet banks and receipt bags from custodians and verifies cash proceeds. • Exchanges currency, chips and miscellaneous cash items with both the casino cage and other casino departments or currency. • Receives in slot and table drops from the count team and verifies entire drop for accuracy. • Compiles required data for ticket redemption kiosks. • Monitors all ticket redemption kiosks. • Reconciles ticket redemption kiosk tickets, cash and coin. • Replenishes cash and coin in ticket redemption kiosks. • Completes full settlements on ticket redemption kiosks on a weekly and end of month basis. • Handle fills and credits transactions with other casino departments. • Enroll new players after confirming guest does not have a current account. • Check identification before all transactions including but not limited to opening a new account, changing a pin number, disclosing any information about the account to the guest. • Safeguard the confidential nature of all departmental and company records. • Greet guests by name after guest offers players club card and/or identification when approaching the club. • Understand and communicate club rules, promotion rules, promotion details and on property issues to guests. • Assist in executing promotions, special events, kiosk events, slot tournaments as needed. Handle club promotional give-a-ways. • Responsible for counting & balancing cash drawer & making nightly deposit. • Sells event & lottery tickets. • Assist in greeting busses. • All other duties as assigned. • To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. • The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Minimum of six months casino cage or banking experience (Preferred). • Excellent communication skills both written and oral. • Ability to write routine correspondence and to speak effectively to the public, employees and customers. • Results oriented, hands-on professional with the ability to deal effectively and interact well with the customers and employees. • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. ADDITIONAL REQUIREMENTS • Must be able to stand/walk/ sit for extended periods. • May be exposed to working in a noisy, smoke/secondary smoke environment. • Must be at least 21. Must be able to obtain and maintain appropriate licensing. Must be able to pass a background investigation. Subject to pre-employment drug screening. • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. • Ability to read and comprehend simple instructions, short correspondences, and memos. Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs. • Ability to define problems, collect data, establish facts and draw valid conclusions. • Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram or schedule form. • Excellent customer service and building positive team spirit. Previous customer service experience preferred. • Flexible to work all shifts including holidays, nights, weekend hours and overtime as business needs dictate. • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee: must be able to maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees and others move through all areas of the casino; speak; hear; use hands to finger, handle or feel; reach with hands and arms. • The employee may occasionally be required to sit. • Occasionally climb heights and reach above shoulder level; continuously bend/stoop, squat, balance, kneel, lift and push/pull. • Specific vision abilities required by this position include close and distance vision; color and depth perception; peripheral vision and ability to adjust focus.