Responsible for delivering friendly, courteous service while maintaining cleanliness in assigned areas. The Utility Porter performs deep cleaning, scrubbing, polishing, and other labor-intensive tasks across the casino floor, including areas above six feet. Duties include trash removal, window cleaning, and operating ladders, lifts, and motorized equipment. This role requires a strong commitment to customer service and adherence to Service Standards, Safety Procedures, and Standard Operating Procedures. • Monitor casino floor, stairways, mirrors, glass, and assigned areas to ensure cleanliness and quality standards are met • Service assigned areas daily, including vacuuming, restroom cleaning, emptying ash/trash receptacles, dusting, polishing, and sweeping • Clean and maintain restrooms, including sinks, mirrors, walls, and fixtures • Ensure restrooms remain clean, stocked, and orderly at all times • Perform full cleaning of the casino floor, including vacuuming, gaming tables, and carpet shampooing • Retrieve necessary cleaning supplies and notify management when inventory needs replenishment • Respond promptly and safely to biohazard situations (e.g., blood, bodily fluids) • Maintain cleaning equipment and supplies in a safe and sanitary condition • Report maintenance issues and emergency repairs to the Supervisor immediately • Safeguard sensitive and privileged information • Submit all Lost & Found items to Security in a timely manner • Follow all safety guidelines and properly use personal protective equipment (PPE) • Comply with all departmental policies, procedures, and service standards • Attend required training sessions and participate in pre-shift meetings • Complete additional duties as assigned by management • Ability to receive instructions and hear inquiries from guests, clients, or staff. • Ability to maintain a consistent pace throughout the shift. • Must be 21 years of age or older • Proficient in English verbal and written in a professional manner. • Flexible to work various shifts, weekends, and holidays. • Prior professional cleaning experience preferred. • Union referral card required. ADDITIONAL REQUIREMENTS • Ability to push and pull up to 300 pounds. • Ability to lift and carry objects up to 70 pounds. • Ability to bend, stoop, twist, reach, and kneel repetitively. • Safely work with provided cleaning chemical and equipment. • Ascend and descend stairs and maintain equilibrium for an extended period • Must be able to work from a standing position and/or walking motion for extended period • Ability to work in a smoking and pet-friendly environment • Work requires visual abilities needed to safely operate motorized equipment.