Welcomes guests, seat them at tables or lounge and help to ensure quality and service courteously greet all guests and perform cashier transactions accurately and according to the Company policy. • Commitment to delivering excellent customer service • Greet guests in a timely manner • Provide guests with menus • Assign guests to tables • Ensure that dining and serving areas are clean and properly set-up • Receive and record guest reservations • Settle all customer checks in the system accurately • Speak to guests to ensure satisfaction with food and service • Exemplify our core values, family style service, our mission and vision • Exemplify our DEI (diversity, equity, inclusion) culture • Perform other job-related duties as assigned • Excellent communication skills, both verbal and written • Read, write, and communicate verbally in English • High School diploma or equivalent ADDITIONAL REQUIREMENTS • Ability to stand for long periods of time • Repetitive lifting of up to 15 lbs. • Frequent walking • Work area is subject to variable temperatures • May be subject to smoking environment and moderate noise GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.