Responsible for maintaining the Spa areas and ensure a fun-filled, entertaining and exciting environment where the flawless delivery of exceptional service is paramount. • Greets and checks guests into the Spa using SOS 5 skills and giving personalized service. • Maintains accurate knowledge of guests’ treatment and schedules. • Cleans general Spa areas and refills supplies to ensure a clean, spotless environment and adequate provisions for our guests. • Assists guests as needed, including delivering amenities (towel, soaps, etc.) and various refreshments in order to provide convenient, courteous, personalized service. • Educates and assists guests in the use and health benefits of different spa rituals (steam, sauna, etc) and work out equipment. • Calls Security if emergency situation arises. • Demonstrates a pleasant and enthusiastic demeanor at all times • High School Diploma or equivalent preferred • Previous health club/spa experience preferred • CPR training preferred • Literate and fluent in English • Excellent guest service skills • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures ADDITIONAL REQUIREMENTS • Able to push/move towel carts weighing up to 100 pounds • Ability to walk, stand • Ability to occasionally lift up to 60 pounds • Ability to grasp, reach, bend, finger dexterity, hand-eye coordination • Ability to hear and use visual inspection • Ability to occasionally use a step stool • Ability to occasionally tolerate extreme inside and outside temperatures • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.