The primary responsibility of the Food Server is to provide prompt, courteous service to hotel patrons and ensure the guests receive a pleasurable dining experience. • Acknowledge customer immediately with a smile • Inform guests of any specials and have a full understanding the menu to answer any questions • Take beverage order and serve in a timely manner • Ensure food order is correct before serving to the guests • Monitor tables closely and be attentive to guests’ needs • Clear empty plates and glasses from tables and place quickly in bus carts • Prepare sections and side stations, making sure tables are cleaned and set properly • Prepare silverware neatly and quickly at table. Clean area when finished preparing. • Make sure all areas are clean and free of debris • Exemplify our core values, family style service, our mission and vision • Exemplify our DEI (diversity, equity, inclusion) culture • Perform other job-related duties as assigned • Work requires 6 months previous food server experience • Must be at least 21 years of age • Work requires effective communication in English, both verbal and written form in a professional manner • Must present a neat and professional appearance • Work requires interactions with customers, public and co-workers • Work requires teamwork with other staff members • High School diploma or equivalent ADDITIONAL REQUIREMENTS • Fast paced, high volume environment involving constant public • Requires carrying serving trays weighing up to 15 lbs. and may require lifting bus tubs weighing up to 40 lbs. • Must be able to tolerate secondary tobacco smoke GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.