JOB SUMMARY Responsible for maintaining a fully stocked and organized work area and ensuring that guests have a favorable dining experience. Promote the Family Style Service culture through actions and positive attitude. HOW YOU WILL CREATE THE EXTRAORDINARY • Deal with high-volume customer interactions and be consistently outgoing, upbeat, and cheerful. • Maintain a pleasant, friendly, and welcoming attitude toward all external and internal customers at all times. • Set up and break down of assigned work stations and maintaining its cleanliness. • Keep station full at all times, especially during peak business times. • Responsible for informing customers of the ingredients when asked. • Cover cashiers on breaks and take guests’ orders. • Answer questions about food items, making recommendations upon request. • Remove customers’ dirty dishes from tables during the course of their meal using trays. • Assist hosts with seating guests if necessary. • Resetting tables after they have been cleared. • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. • Accurately and appropriately set up banquet functions. • Clean up after banquet functions, including moving chairs, tearing down tables, and removing dirty dishes and linen. • Efficiently serve all food and beverage items for banquet functions as directed, including plated and buffet dining and bar items. • Have knowledge of customer alcohol limitations and company policy and procedure regarding limitations. • Have complete knowledge of all casino events and promotional activities, and assist as needed. • Keep work area in a clean and orderly manner. • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same. • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change. • Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back. • Perform other duties as assigned or reasonably requested by any member of management. ADDITIONAL REQUIREMENTS • Ability to push and pull up to 50 pounds • Ability to lift and carry objects up to 35 pounds • Ability to bend, stoop, twist, reach, and kneel repetitively • Safely work with provided cleaning chemical and equipment • Ascend and descend stairs and maintain equilibrium for an extended period • Must be able to work from a standing position and/or walking motion for extended period • Ability to work in a smoking and pet-friendly environment WHAT YOU WILL NEED • Must be 21 years of age or older • Proficient in English verbal and written • Proficient with iOS devices • Flexible to work various shifts, weekends, and holidays • A high school diploma or GED equivalent is preferred.