To provide each guest with outstanding and personalized customer service, while accurately preforming all high-end Salon Services. • Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. • Initiate and engage in conversations in a professional and friendly manner. • Experienced licensed Cosmetologist with a depth of education and service experience. • Participate in a learning environment, which maximizes productivity, skill, development and associate retention via ongoing educational workshops. • The ability to understand all Salon & Spa services, treatments, and be able to explain each in a clear, precise manner. • Suggests tailored/customizable salon services to each client and upsell services. • Demonstrates respect, sensitivity, and concern for guests' and associates’ needs in a professional manner. • To provide information about the Salon & Spa and its services, treatments and concepts as well as pricing, as requested. • Handle guest questions and concerns with professionalism and courtesy • Respond to guest requests immediately, accurately, and appropriately • Understand the importance of and committed to continuing education • Perform other tasks as assigned by Manager or Assistant Manager. • Required to have Nevada Cosmetologist license. • One years of work experience required at a high end or resort style salon or spa . • Warm, enthusiastic, with excellent interpersonal and guest/ associate relations. • Flexible schedule. • Expectations include excellent hair cutting, coloring, styling, updos, makeup application, and manicure/ pedicure skills. Acrylic/Gel nail application and aesthetic skills including facials, waxing, body wraps and scrubs. • Must be able to operate office equipment such as computers, printer, multi touch tone phones, filing cabinet, fax machines, photocopiers and other office equipment. ADDITIONAL REQUIREMENTS • Must be able to lift 25lbs • Must be able to stand up to 9 hours per day Length of time of these tasks may vary • Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.