Poker Dealers’ duties include providing The Row Poker Guests with outstanding, friendly, and professional service while dealing a clean, error free poker game. • Deal poker in a friendly and professional manner • Take the correct house rake • Understand and adhere to all rules and policies in The ROW Hotel Casino Poker Room Rule Book and Procedure Manual • Understand and adhere to minimal Nevada State Gaming Control Board Rules and Regulations • Understand and adhere to Bad Beat Jackpot rules and procedures • Protect and maintain table banks • Account for chips and money going out and coming in for new table game sell-off • Assist the supervisor in the Poker Room during dealer breaks • Help with other Poker Room needs including taking chips to guests at the tables and waiting on guests who enter the Poker Room • Help keep the Poker Room clean, safe, and orderly • Provide information to guests on all current Poker Room promotions • Must follow specific rules and guidelines in the Poker Room Rule Book and the ROW Employee Handbook • Must know tournament dates and times, and be up to date with all current promotions • Ambassador for the ROW Hotel/Casino • Exemplify our core values, family style service, our mission and vision • Exemplify our DEI (diversity, equity, inclusion) culture • Perform other job-related duties as assigned • Must have some internal audit knowledge • Must have excellent communication and observation skills • Must have an easygoing demeanor to ensure a fun and safe environment for our guests • Must have good math skills with the ability to count chips and cash • Must be in good physical condition • High School diploma or equivalent ADDITIONAL REQUIREMENTS • Minimum 1 years’ experience dealing NL-Texas Hold’em and HL-Texas Hold’em • Smoking and vape free • Poker Dealers may be subjected to loud noises/music • Poker Dealers may be subjected to varying degrees of temperature • Poker Dealers sit at large Hold’em tables and are constantly bending the back and stretching • Must be able to reach guests chips and cards • Must have excellent communication skills and always be mentally alert • Must have the ability to use good judgment and be patient with guests GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service. PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.